RNID Near You Coordinator (SHSCT) NI

RNID Near You Coordinator - Southern Health & Social Care Trust (SHSCT) NI

• Location: RNID Near You Coordinator - Southern Health & Social Care Trust (SHSCT) / Remote working in Northern Ireland
• Salary: £25,708 per annum
• Hours: 35 hours per week
• Contract type: Permanent
• Application deadline: 18/05/2026
• Interview Dates: w/c 25/05/2026 

About RNID

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

Join our team

At RNID, we are committed to creating meaningful impact for our communities, starting with the right people in our team.

We are a fully remote organisation with colleagues across the UK. Twice a year, we come together for Staff Summits to share ideas, build skills, hear from speakers, and connect in person blending flexible digital working with face-to-face collaboration.

We offer a sector-leading flexible working policy from day one, supporting a healthy work-life balance and recognising life outside of work.

Our values connected, insightful, curious, and passionate guide everything we do and how we work with others.

If this sounds like a good fit, we’d love to hear from you.

RNID Near You Co-ordinator for our Community Services will focus and lead on:

1. Developing and delivering the RNID Near You, community service across the SHSCT area.
2. Initiate and promote the RNID Near You Hearing Aid Support Service to reach and engage with people who are deaf and hard of hearing.
3. The target group for this Hearing Aid Support Service is adults ordinarily resident in the SHSCT who have been issued with an NHS hearing aid(s) but who are struggling with the usage or management of the hearing aid(s); and possibly have stopped using their hearing aid(s) altogether.
4. We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to venues where we will provide drop-in sessions in community settings.

You will be responsible for…

• Working in partnership with the Strategic Planning and Performance Group (SPPG) of the Department of Health to develop hearing aid user support services within the SHSCT.
• You will recruit, train and support volunteers to deliver our ‘Hearing Aid Support Service’ throughout the SHSCT in conjunction with Audiology, Sensory Support Teams, RNID Service Manager and other Hearing Aid Support Service staff.
• Work with the Service Manager to plan activities, meet project objectives and monitor and evaluate the RNID Near You, Hearing Aid Support Service.

What you will be doing 

You will: 

• Ensure delivery of the hearing aid user support service activities through use of volunteers in community, care homes and hospital settings.
• Provide regular progress reports to the Service Manager on targets and service expenditure in line with funding requirements to enable service review.
• Raise awareness of the service by marketing it through all appropriate means including networking with local statutory and voluntary agencies.
• Attend outreach events including local information / health fairs and present awareness talks.

You:

Understanding of the issues affecting deaf people, hearing loss and tinnitus, with an inclusive attitude that supports deaf culture. Experience recruiting, training and managing volunteers, with knowledge of best practice in volunteer management. Project or service delivery experience in a relevant setting. Strong ability to build relationships and communicate effectively with colleagues, service users, volunteers and external stakeholders. Excellent IT skills, including Microsoft Office.

Qualifications 

No essential qualifications, but a good standard of written English and attention to detail is a requirement.

What we can offer you  

• Your benefits include:
• 28 days annual leave plus all bank holidays
• Plus 2 wellbeing days for extra flexibility
• Sickness benefit entitlement from day 1
• Fully remote working with no core hours
• £26 remote working allowance every month
• In person whole staff conferences throughout the year
• Pension scheme with 4% employer contribution
• Employee assistance programme that provides counselling sessions 
• Additional benefits for maternity, paternity and adoption
• Hospital Saturday Fund health benefit
• Access to an event ticketing platform

Our commitment to diversity 

We are committed to supporting our staff including making reasonable adjustments.  If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you. 

Disability Confident

Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of.

RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.