Data Officer

Data Officer

• Location: remote, UK.
• Salary: £30,000
• Hours: 35 hours (part-time considered)
• Contract type: 12‑month fixed‑term contract
• Application deadline: 10 April 2026
• Interview Dates: w/c 20 April 2026

About RNID

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better.

Join our team

At RNID we have big, ambitious plans to make real impact for our communities. To do that, we need the right people in our team.

We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation. We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one.

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.

Does that sound like a good fit? If so, we can’t wait to hear from you…

Data Officer for our Finance and Data team will play a key part in ensuring accurate, timely data flows into Dynamics CRM and other platforms, supporting Fundraising, Marketing and Communications colleagues to make informed decisions, run effective campaigns and deliver brilliant experiences for our supporters.

This is an exciting opportunity for someone with a passion for data, problem‑solving, and improving processes to make a real impact across the charity.

You will be responsible for supporting data load tasks by running pre‑defined scripts and updating source files, while also monitoring routine ETL jobs to identify and escalate any failures or irregularities. It includes carrying out basic investigations into data issues and contributing to data cleansing and validation activities to maintain high data quality. You will ensure accurate and complete imports of data from a variety of income sources into our CRM and maintain clear documentation of data processes, helping to improve and streamline data workflows.

What you will be doing

1. Support regular data imports and updates, following set processes.
2. Monitor daily and weekly data jobs, flagging problems early and ensuring smooth data flows.
3. Help maintain high-quality, reliable data through cleansing and validation work.
4. Prepare data extracts and reports to support teams across the charity.
5. Contribute to projects that improve data quality, standards and processes.

You

You are a purpose-driven individual with a genuine interest in data and an eagerness to learn. You have experience working with data in spreadsheets, databases or CRM systems and ideally some familiarity with Dynamics 365. You bring a methodical, detail‑focused approach to problem‑solving, good communication skills, and the ability to manage your time effectively across multiple tasks.

Qualifications

No specific qualifications are required for this role.

What we can offer you

• 28 days annual leave plus all bank holidays
• Plus 2 wellbeing days for extra flexibility
• Sickness benefit entitlement from day 1
• Fully remote working with no core hours
• £26 remote working allowance every month
• In person whole staff conferences throughout the year
• Pension scheme with 4% employer contribution
• Employee assistance programme that provides counselling sessions
• Additional benefits for maternity, paternity and adoption
• Hospital Saturday Fund health benefit
• Access to an event ticketing platform

Our commitment to diversity

We are committed to supporting our staff including making reasonable adjustments.  If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.

Disability Confident

Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of.

RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.

It is important to note that in certain recruitment situations such as high-peak times, the employer may need to limit the overall numbers of interviews offered. This will include the number of interviews offered to disabled people that meet the minimum criteria for the job.