Products and Technology Specialist
About RNID
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
Join our team
At RNID we have big, ambitious plans to make real impact for our communities. To do that, we need the right people in our team.
We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation. We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one.
Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.
Does that sound like a good fit? If so, we can’t wait to hear from you…
Products & Technology Specialist
We are looking for a dynamic and creative Products and Technology Specialist to join our team. This role sits within our Insight & Policy Directorate which comprises experts in a range of disciplines to support the organisation in meeting its strategic goals.
In this role, you will be essential to our work to ensure that technological developments, products and services which can help improve the lives of people who are deaf or have hearing loss have real impact on people’s lives and in society.
Technology is the biggest enabler of inclusion for our communities – whether at work, at home, when using public services, or in daily and social life. However, it is fast-paced, with new solutions, products and services in constant development. In this role you will keep abreast of developments and making sure that we provide people who use our services with the best possible information and advice on how they can use technology to address challenges they face. We are looking for someone who is passionate about communicating scientific and technical information in a way which is accessible, and through a range of channels.
We also work closely with corporate partners and businesses to help them understand how technology can make them more inclusive as employers or providers of products and services to the wider public. In this role you will also get hands-on with product testing and development, and activities like environmental audits to identify opportunities for improvement.
The role is an ideal opportunity for someone who is interested in how technology can transform lives and who is keen to put their technical knowledge and expertise to practical use while remaining abreast of cutting-edge developments.
We are looking for someone who is creative, flexible and a strong communicator. You will be reporting to one of our two Technology Leads and will collaborate closely with colleagues across our matrixed organisation. This includes our Marketing & Communications team and our Digital team to redesign our web content, with the wider Insight and Policy team to help shape our research and influencing activity, as well as with others including our Community Services, which provide support to individuals via our Contact Centre and local services.
You
You will have a background in engineering or technology and be passionate about communicating technical subjects to the general public. You’ll be curious about new technologies and willing to get hands-on with developing and improving products to make them better for people who are deaf or have hearing loss. Collaborative and creative, you’ll welcome the opportunity to work across our matrix organisation and build relationships with external partners.
What we can offer you
Our commitment to diversity
We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.
Disability Confident
Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of.
RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.
Remote