Volunteering Administrator

Volunteering Administrator

• Location: Remote, UK.  
• Salary: £10,000 (14 hours)/ £12,500pa (17.5 hours) (£25,000 FTE)
• Hours: Job Share 14 hours – 17.5 hours (must include a Friday)
• Contract type: Fixed Term Contract to 31st March 2026
• Application deadline: 27th July 2025
• Interview Date: 12th August 2025

About RNID

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

Join our team

At RNID we have big, ambitious plans to make real impact for our communities. To do that, we need the right people in our team.

We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person two times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation. We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one.

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.

Does that sound like a good fit? If so, we can’t wait to hear from you…

Volunteering Administrator

Are you passionate about involving volunteers? Do you thrive in an organizational culture where agile ways of working, collaboration and a digital environment are the norm?

Our volunteers are vital in helping us make life fully inclusive for the 18 million people in the UK who are deaf or having hearing loss or tinnitus. We have an ambitious plan to grow our network of local services and volunteering teams, so this is an exciting time to get involved and help us take our plans forward. As Volunteer Administrator you will support our goal of reaching more people through volunteering and ensuring a positive experience for volunteers joining RNID.

What you will be doing 

Working as a job share and collaboratively with colleagues across Community Services and the wider organisation, amongst other things, you will be responsible for:

• Processing volunteer applications, references and disclosure checks
• Liaising with volunteers on the recruitment process
• Supporting colleagues with queries and advising on policies and procedures

You

• You are confident, purpose driven and have a knowledge or willingness to learn about deaf culture.
• You have excellent administration skills to include MS Office package and ability to operate various online tools or transferable skills to learn systems quickly.
• You have strong attention to detail.
• You demonstrate an analytical and methodical approach to problem solving.
• You understand and use appropriate methods (i.e. systems, processes), learn new skills and can apply them in your area of work.
• You are able to effectively communicate with colleagues, external stakeholders and our volunteers.
• You will be able to work on your own initiative and with minimal supervision.
• Experience and knowledge of working with volunteers and volunteer administration.

Please take a look at the job description for details on the essential criteria.

What we can offer you  

• 28 days annual leave plus all bank holidays (pro-rata for part time)
• Plus 2 wellbeing days for extra flexibility
• Sickness benefit entitlement from day 1
• Fully remote working with no core hours
• £26 remote working allowance every month
• In person whole staff conferences throughout the year
• Pension scheme with 4% employer contribution
• Life Assurance of 2 x annual salary
• Employee assistance programme that provides counselling sessions 
• Additional benefits for maternity, paternity and adoption
• Hospital Saturday Fund health benefit
• Access to an event ticketing platform

Our commitment to diversity 

We are committed to supporting our staff including making reasonable adjustments.  If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you. 

Disability Confident

Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of.

RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.