RNID Near You Coordinator – East Riding Yorkshire
Location: East Riding of Yorkshire
Salary: £14,976 (FTE £24,960)
Hours: 21 per week
Contract type: Permanent
Application deadline: Monday 20th October 2025
Interview Dates: W/c 27th October 2025
About RNID
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
Join our team
At RNID we have big, ambitious plans to make real impact for our communities. To do that, we need the right people in our team.
We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation. We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one.
Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.
Does that sound like a good fit? If so, we can’t wait to hear from you…
As a Coordinator, you will focus and lead on maintaining and developing our existing community service across the East Riding of Yorkshire through drop-in sessions offering:
practical hearing aid support
information on hearing loss and tinnitus
hearing checks
You will be responsible for co-ordinating the RNID Near You drop-in sessions and manage a team of volunteers to deliver the service across the region of East Riding.
What you will be doing
You will:
Coordinate our volunteering team to deliver a high level of service at our RNID Near You drop-in sessions, this requires attending all drop-in sessions until volunteers are recruited and confident to deliver the sessions without supervision.
Help recruit volunteers across the East Riding of Yorkshire to strengthen existing sessions.
Work with NHS audiology to induct and train our volunteers to high standards.
Promote our sessions to ensure maximum engagement from local hearing-aid users.
Ensure all paperwork is processed correctly and reports to stakeholders are timely completed.
You
You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals, and service users. You have experience managing your own workload and are able to work flexibly when required. You can motivate volunteers to assist clients with hearing aids sensitively, to give clear guidance and take into account individual wishes and health needs.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Teams, Outlook, Excel, and Word.
You will be able to recruit, train and manage a team of volunteers and deliver an excellent service across East Riding of Yorkshire. While home based, regular travel to venues where we provide drop-in sessions will be required.
What we can offer you
£26 remote working allowance every month
28 days annual leave plus all bank holidays
Plus 2 wellbeing days for extra flexibility
Sickness benefit entitlement from day 1
Pension scheme with 4% employer contribution
Life Assurance – 2 x salary
Employee Assistance Programme and wellbeing app that provides counselling sessions
Additional benefits for maternity, paternity and adoption
Hospital Saturday Fund
Access to a discounted event ticketing platform
Our commitment to diversity
We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.
Disability Confident
Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of.
RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.
East Riding of Yorkshire